This is an online form where customers give their feedback on the food and services they've consumed during their visit to White Castle restaurants. The White Castle survey provides you with a free meal through coupons which you will get at the end of the survey.

Maintaining a good reputation is very important nowadays due to the high level of competition in the market and this feedback will ensure improvement to their extant high-quality service.

In return for your valued opinion, they will reward you with multiple prizes.

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Win a Coupon code & Enjoy FREE meal on next visit

Survey Reward Free Meal Coupons
Location Columbus, Ohio
Entry limit One per week per receipt
Prize One per person
Age limit 18 or above

Through this feedback survey, they are able to get an idea of where they're lacking in quality and quantity of products and services so that they may fix these issues to give their customers a better experience.

You can access this survey at By completing this survey, you will receive a Survey Code, which can be used to get survey rewards in the form of amazing deals the next time you visit.

You can also get more White Castle Survey Rewards if you purchase the White Castle Survey Free Crave Case along with a much better experience next time you visit, and not just for you, but for everyone else who goes there, all because you took out the time to give your honest opinions.

Requirements for White Castle Survey

In order to participate in the Survey, you must complete some requirements.
You must:

  • Have the Purchase Receipt with a feedback survey invitation code.
  • Have access to a computer and a good internet connection.
  • Know either English or Spanish.

The rules that you have to follow are:

  • You do not need to purchase anything to enter or win.
  • The participant is responsible for all expenses and taxes.
  • The survey reward cannot be substituted with equivalent cash.
  • All entries become the property of the admin and will not be returned.

A Guide through the Survey

We have created a step by step guide on how to complete the survey so you don't have any difficulty in doing so. Just follow the guide to get the White Castle Survey Coupon and enjoy using it the next time you visit any branch:

  • First, open the survey website:
  • Choose either English or Spanish as your survey language.

white-castle-survey language selection

  • Enter the six-digit survey ID written on your receipt.
  • Provide info about the White Castle branch you visited, what the atmosphere was like, the cleanliness and staff manners etc.
  • Answer survey questions where you'll be asked to rate your experience as shown below:


For those who still don't understand how to complete the White Castle guest satisfaction survey, you can watch a tutorial video through the link

When you receive the white castle survey coupon code, just write on the relevant receipt and show it to the cashier on your next visit to avail the offers.

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About the restaurant


White Castle was founded in 1921 in Wichita, Kansas by Walt A. Anderson and Billy Ingram. It is known to be the United States' first fast food chain. Its headquarters are located in Columbus, Ohio, U.S.

The name White Castle was used to counter the bad reputation hamburgers had at the time. The customers are encouraged to leave a review regarding their recent experience using the White Castle Guest Satisfaction Survey above, as well as the details shown below.

Contact Information

For further queries you can contact the restaurant using the following information:

Address: 555 West Goodale St. Columbus, OH 43215
Or you can call them on their helpline:
Phone Number: 1-800-843-2728
Or visit their